Refund policy

In the unlikely event that a parcel arrives damaged or faulty please contact us via email: info@corpo-sancto.com so we can arrange a replacement, exchange, or refund for you.

Returns
If you wish to return an item we need to receive it back within twenty eight days of receipt for a refund or exchange. We ask that you please return the items where possible with their original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@corpo-sancto.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@corpo-sancto.com and send your item to: 7 Victoria Grove Hove GB BN3 2LJ.

Shipping
To return your product, you should mail your product to: 7 Victoria Grove Hove GB BN3 2LJ

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.