Delivery & Returns
DELIVERY INFORMATION:
Free UK Shipping for perfume samples and orders over £60
Royal Mail European Standard Delivery Charge: £10.00
European Standard Delivery Charge (Non EU): £15.00
US & Canada Standard Delivery Charge: £20.00
Australia & New Zealand Standard Delivery Charge: £20.00
PLEASE NOTE: Should you item not be successfully delivered to you and is returned to Corpo Sancto- we will ask to you pay an additional delivery charge of £4
Customs: Corpo Sancto are not liable for any customs charges made in the recipients countries. The customer is completely responsible for these charges.
Returns & Exchanges: If for any reason you are unhappy with your purchase or wish to exchange an item, please contact us via email:info@corpo-sancto.com to arrange a return. Return your item within 14 days, in its original condition. Used or customer-damaged items can not be refunded or exchanged. Any items returned without a reference or order number will not be refunded.
If your order arrives damaged or broken please email us: info@corpo-sancto.com so that we can discuss a replacement, alternative or refund for you. We strongly recommend that you return items via registered mail so you have proof of dispatch in case the item is lost. Please ensure you have sufficient insurance to cover the item(s), especially when returning valuable products. We cannot accept responsibility for goods lost or damaged in transit. Any import duties that may arise for shipping and returned items will need to be covered by you. Please take care to fully inspect your items to ensure you are happy with them before disposing of packaging as failure to do so may result in us being unable to refund you. We cannot be responsible for interest charges made by your credit card company whilst waiting for returns to be refunded to your card.
All orders (including overseas orders) will be refunded in Sterling. Corpo Sancto cannot be held responsible for any fluctuations in exchange rates and consequent loss of currency as a result. We would ask our customers to consider this before placing any overseas orders.
Returns Please contact us prior to placing your order if you are unsure as to the size, condition or any other aspect of the item being purchased, as we do our best to ensure that you will be fully satisfied with your order. We will accept returns (or provide an exchange where possible) but, in any event, a refund will only be available if you contact us within 7 days of delivery. In the event that any item is returned for refund it must be in a fully saleable condition, having been returned in the same condition in which it left us, and you must pay the cost of sending goods back. Upon satisfactory receipt of any returns we will make a refund of the purchase price paid for the item, but will not refund either the cost of delivery charged by us or the cost for you to return the item. These terms do not affect your statutory rights.